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adel.serwis@wp.pl

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Batteries are covered by a 24 month warranty for private users and 12 months for companies.

The warranty covers: cell damage, BMS, drop in capacity (over 15% per year).

The warranty does not cover: mechanical damage (cracked / broken casing, melted terminals, etc.). User interference in the battery casing results in loss of warranty.

REALIZATION OF GUARANTEE / COMPLAINT

1. The user, upon noticing the battery malfunction, should: immediately report this fact to the seller by phone or e-mail.

2. Stop using the battery.

3. Send the battery in its original packaging to the address indicated by the seller at your own expense, together with the proof of purchase and return address attached.

Within 7 working days, the customer will receive a response by phone or e-mail regarding the acceptance or rejection of the guarantee.

If the complaint is accepted, if it is possible: we repair the battery, and if the repair is not possible - we send a new device at our expense. In the absence of batteries in stock, we arrange a delivery date or cashback.

When the battery is damaged due to the user's fault, we can repair it for a fee. Before starting the repair, the customer must agree to it and will be informed about the costs.

Wysoka Jakość Naszy Akumulatorów LiFePO4

We import only high quality and proven batteries.

Each piece is checked on high-class measuring equipment.

Why our batteries?

 
Polish importer

We are a Polish company that imports proven, high-quality LiFePO4 batteries.

 
Light

LiFePO4 batteries are more than half the weight of traditional lead-acid batteries.

 
BMS protection

Our batteries are protected against overcharging, over-discharge and short-circuit.

 
Bluetooth communication

The most important information about your LiFePO4 battery directly to your Android or IOS phone.

 
Hermetic casings

LiFePO4 cells have hermetic, tight casings, thanks to which they are protected against moisture.

 
Long battery life

The number of charging / discharging cycles of our batteries is not less than 2000!

Najczęściej Zadawane Pytania

Check the answers to frequently asked questions

If your question is not on our list, feel free to ask by e-mail or by phone.